Latest advice on Covid-19
23 March 2020 – News
Coronavirus Disease (COVID-19) Extraordinary Terms and Conditions Update
Due to the current Coronavirus outbreak and the challenges that it brings, Improve International Ltd is temporarily updating our Terms and Conditions around cancellations, please see a summary of changes below and check our full terms and conditions here.
For any booking taken from March 23rd 2020 until December 31st 2020, you will have the right to a full refund for the programme or course you have booked if you cancel any time ahead of the programme or course start date.
The safety of our delegates, speakers and employees continues to remain our priority therefore following the UK Government’s latest advice, we have made the following decision. This Friday 20th March will be the last day that we will deliver face to face training sessions at our venues in the UK, until 4th May 2020. *
Where possible, any courses which do not involve wet-lab or practical hands-on content will be streamed ‘live’ with the course tutor, enabling you to continue your CPD. We have already provided this option to some delegates unable to travel and it has proved very successful and an enjoyable learning experience.
Your Programme tutor will be contacting everyone individually with details of the ‘live’ streaming format or alternative dates in the future for the practical sessions.
We will continue to adhere to UK Government advice and as we receive further information and guidance we will update you accordingly. If you have any questions about any course(s) booked, please email us at email@example.com.
We are working very hard to continue to provide the quality of service you have invested in and we wish you well in these challenging times.
*(We will, of course, be reviewing this date as we progress so please do not assume we can start on 4th May and avoid booking non-refundable travel or hotels)