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Jennifer Gonçalves DVM

Jennifer graduated in Veterinary Medicine in 2010 and has worked in small animal practice ever since. She joined Improve International in 2014 and has always been involved in Improve’s activities in the UK, in addition to Scandinavia, Portugal and the USA. She is...

Selina Hornbuckle

Selina Joined Improve International in February to support our Programme Tutor and Operational delivery teams, Selina supports delegates on GpCert/PgC/GpAdvCert Programmes and assist the Vet Programme Tutor. Selina’s main roles include answering general course...

Laura Cox

Laura joined Improve International in March 2020 as Assistant Nurse Programme tutor. Laura’s role is to support delegates throughout their certificates and assist the Nurses Programme Tutor. Laura studied textiles and fashion design at university before working in...

Caroline Thompson

Caroline joined Improve International in April 2019 as PA to the Senior Management Team and Business Operations Coordinator to help support the running of the office.  Caroline has 13 years of experience within business support units as a Senior Administer within...

Bethany Dunne

Beth joined in 2018 as an Apprentice working within the Business Administration Team. Having now completed her apprenticeship in July 2020, Beth continues to support the Vet Programme Tutor as the Assistant Vet Programme Tutor for our GpCert/PgC/GpAdvCert Programmes....

Claire Dorey-Phillips

Claire graduated from the University of Bristol in 2005 with a BSc (Hons) in Veterinary Nursing and Practice Administration. She then joined a multidisciplinary referral hospital where she went on to lead the surgical nursing department, became the lead medicine...

Rebecca Francis

Rebecca joined Improve in 2016 as an apprentice in the role of Business Support Co-ordinator.

Sonia Scharneck

Sonia joined Improve in 1999 having worked previously as a Veterinary Nurse in practices in Gloucestershire and Scotland and as a Sales Representative for a dog food manufacturer, also in Scotland.  Sonia develops courses for the UK and also for various European...

Sarah Foley

Sarah joined Improve International in November 2015 and is a CPD Advisor.

Nic Catterall

Nic joined Improve in June 2015 as UK Sales Manager. Heading up sales across Improve International’s Publishing & Events department and our Postgraduate Certificate programmes. Nic has extensive experience in both B2B and B2C sales in the veterinary...

Stephanie Godfrey

Stephanie Joined Improve International back in September 2015 as the Vet programme tutor. In February 2020 Stephanie moved into the role of Head of Operations. Prior to joining Improve, she has undertaken two degrees in Equine Science and has previously worked as a...

Elleanna Hill

Elleanna is responsible for delegate communications and for ensuring that the company’s wide range of courses run smoothly.  She also manages course schedules and ensures that Improve’s database is up to date.