Privacy Policy

1. Statement of intent

From time to time, you will be asked to submit personal information about yourself (e.g. name and email address etc) in order to receive or use services on our website. Such services include newsletters, brochures, targeted emailed information and improveinternational.com membership.

By entering your details in the fields requested, you enable Improve International and its service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. Our services are designed to give you the information that you want to receive. Improve International will act in accordance with current legislation and aim to meet current Internet best practice.

2. Information on visitors

During the course of any visit to Improveinternational.com, the pages you see, along with a cookie, are downloaded to your computer (see point 3 for more on this). Any information that is supplied by cookies can help us to provide you with a better service.

Both the cookies and embedded codes provide non-personal statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors’ screen settings and other general information. Improve International and it’s service providers uses this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users.

3. What is a cookie?

When you enter a site your computer will automatically be issued with a cookie. Cookies are text files that identify your computer to our server. Cookies in themselves do not identify the individual user, just the computer used. Many sites do this whenever a user visits their site in order to track traffic flows.

Cookies themselves only record those areas of the site that have been visited by the computer in question, and for how long. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user.

NB: Even if you haven’t set your computer to reject cookies you can still browse our site anonymously until such time as you register for Improveinternational.com services.

4. Use and storage of your personal information

When you supply any personal information to improveinternational.com (e.g. for brochures, email information or membership) we have legal obligations towards you in the way we deal with that data. We must collect the information fairly and tell you if we want to pass the information on to anyone else. In general, any information you provide to Improve International will only be used within Improve International and by its service providers. It will never be supplied to anyone outside Improve International without first obtaining your consent, unless we are obliged or permitted by law to disclose it.

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met, or, in the case of improveinternational membership you no longer wish to continue your registration as an improvecpd.co.uk member.

We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

If you are notified on the improveinternational.com site that your information may be used to allow Improve International to contact you for “service administration purposes”, this means that Improve International may contact you for a number of purposes related to the service you have signed up for. For example, we may wish to provide you with password reminders or notify you that the particular service has been suspended for maintenance. We will not contact you for promotional purposes, such as notifying you of improvements to the service or new services on improveinternational.com unless you specifically agree to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional information.

5. How to find and control your cookies

If you’re using Netscape 6.0:
On your Task Bar, click:

  1. Edit, then
  2. Preferences
  3. Click on Advanced
  4. Click on Cookies

If you’re using Internet Explorer 6.0:

  1. Choose Tools, then
  2. Internet Options
  3. Click the Privacy Tab
  4. Click on Custom Level
  5. Click on the ‘Advanced’ button
  6. Check the ‘override automatic cookie handing’ box and select Accept, Block or Prompt for action as appropriate.

If you’re using Internet Explorer 5.0 or 5.5:

  1. Choose Tools, then
  2. Internet Options
  3. Click the Security tab
  4. Click on Custom Level
  5. Scroll down to the sixth option to see how cookies are handled by IE5 and change to Accept, Disable, or Prompt for action as appropriate.

If you’re using Internet Explorer 4.0:

  1. Choose View, then
  2. Internet Options
  3. Click the Advanced tab
  4. Scroll down to the yellow exclamation icon under Security and choose one of the three options to regulate your use of cookies.

In Internet Explorer 3.0:
You can View, Options, Advanced, then click on the button that says Warn before Accepting Cookies.

If you’re using Netscape Communicator 4.0:
On your Task Bar, click:

  1. Edit, then
  2. Preferences
  3. Click on Advanced
  4. Set your options in the box that says Cookies.

6. How do you know which of the sites you’ve visited use cookies?

If you’re using Netscape 6.0:
On your Task Bar, click:

  1. Edit, then
  2. Preferences
  3. Click on Advanced
  4. Click on Cookies
  5. Click the View Cookies button

If you’re using Internet Explorer 5.0 or 6.0:

  1. Choose Tools, then
  2. Internet Options
  3. Click the General tab
  4. Click Settings
  5. View Files

If you’re using Internet Explorer 4.0:
On your Task Bar, click:

  1. View, then
  2. Internet Options
  3. Under the tab General (the default tab) click
  4. Settings
  5. View Files.

Internet Explorer 3.0:
On your Task Bar, click:

  1. View
  2. Options
  3. Advanced
  4. View Files.

Netscape Communicator 4.0:
Netscape bundles all cookies into one file on your hard drive. You’ll need to find the file, which it calls Cookie.txt on Windows machines.

7. How to see your cookie code

Just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

ABOUT IMPROVE

Improve International was established in 1998 by a group of veterinary surgeons from across the UK. We run Continuous Professional Development training for veterinary professionals to help develop the skills and knowledge required in practice. Our programmes utilise a combination of review lectures, case-based discussion and, where applicable, hands-on practical sessions. We are an international organisation with offices in the UK and Portugal.

KEEP IN TOUCH!

enquiries@improveinternational.com

01793 759159

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